Legal

Terms of Service

Last updated: June 10, 2026

These Terms of Service ("Terms") govern your use of the Metro Security USA website at metrosecurityusa.com and any security services provided by Metro Security USA ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Use the site in any way that violates applicable local, state, or federal laws
  • Transmit unsolicited or unauthorized advertising or promotional material
  • Attempt to gain unauthorized access to any part of the website or its related systems
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website

2. Quote Requests & Service Inquiries

Submitting a quote request or contact form on our website does not constitute a binding contract. All service agreements are subject to a separate written contract signed by both parties. Quoted prices are estimates only and may vary based on site assessment and final scope of work.

3. Security Services

All security system installations, monitoring services, and related work are governed by the specific service agreement executed between Metro Security USA and the customer. In the event of any conflict between these Terms and a signed service agreement, the service agreement shall control.

Key terms applicable to our services include:

  • Monitoring services require a separate monitoring agreement and are subject to applicable monthly fees
  • Customer is responsible for maintaining equipment in proper working condition after installation
  • False alarm fees assessed by local authorities are the responsibility of the customer
  • Metro Security USA is not liable for losses arising from system failure due to power outages, telephone line disruptions, or customer-caused damage

4. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Metro Security USA or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

5. Disclaimer of Warranties

This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Metro Security USA does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

6. Limitation of Liability

To the fullest extent permitted by law, Metro Security USA shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services. Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. Indemnification

You agree to indemnify and hold harmless Metro Security USA, its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of our website or services, your violation of these Terms, or your violation of any rights of a third party.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the terms and privacy policies of any site you visit.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Tulsa County, Oklahoma.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have questions about these Terms of Service, please contact us:

Metro Security USA

Tulsa, Oklahoma

Phone: 918-249-5060

Email: [email protected]